Contact Us
Choosing a gift for someone you love, following a parcel on its way to you, or sending measurements for a made-to-measure piece: our team in Hanoi reads every message and answers it personally.
How to reach us
- Email: Folkformint@gmail.com, our preferred channel. Please include your order number if you have one. We aim to reply within 24 to 48 business hours.
- Phone: (+84) 98 109 89 22, Monday to Friday, 9:00 AM to 5:00 PM Vietnam time (GMT+7). International call charges may apply, so please have your order number ready.
- Contact form: at the bottom of this page. We aim to reply within 24 to 48 business hours.
- Facebook: https://www.facebook.com/Folkformint for new designs and news from the studio. For anything about an order, email or phone reaches us sooner.
Made-to-measure orders
- After you order, reply to your order confirmation email with your measurements. If we need more detail, we contact you by email, or by WhatsApp or SMS if you agree. If WhatsApp or SMS goes unanswered for 48 hours, we continue by email.
Headquarters: No. 8 Ton That Thuyet, Cau Giay Ward, Hanoi City, Vietnam 100000.
Wholesale and corporate gifts
- Bank transfer details for wholesale orders are sent by email on request. Write to Folkformint@gmail.com.
Write to us
Leave your name, email and message in the form below, and we will reply within 24 to 48 business hours.