Contact Us

Welcome to Folk Form, a brand specializing in high-end handmade silk scarves. We are always ready to listen and answer all your questions.

We are here to assist our global customers.

Primary Customer Support:

  • Email: Folkformint@gmail.com (Recommended for detailed inquiries; please include Order Number for existing orders. Aiming for response within 24-48 business hours)
  • Hotline: (+84) 98 109 89 22 (Available Monday-Friday, 9:00 AM - 5:00 PM, Vietnam Time (GMT+7). International call charges may apply. Please have Order Number ready.)

Custom-Made Order Communication:

  • Initial contact for measurements will be via WhatsApp or SMS (using the number provided). Your explicit consent for this contact method will be confirmed via email after your order. Email will serve as the backup communication channel if WhatsApp/SMS is unresponsive after reasonable attempts (e.g., 48 hours).
  • Online Contact Form: Available on folk-form.com (Aiming for response within 24-48 business hours).
  • Social Media: Facebook: https://www.facebook.com/Folkformint (For inspiration & updates; please use Email/Hotline for order support).

Company Addresses:

HEADQUARTERS:

  • VTC Online Building, No. 18 Tam Trinh Street, Hoang Mai District, Hanoi Capital.

REPRESENTATIVE OFFICES:

  • Ho Chi Minh City: No. 298/12 Nguyen Thuong Hien Street, Ward 5, Phu Nhuan District, Ho Chi Minh City.
  • Hanoi: 2nd Floor, Sample Room and Showroom, Detech Tower Building, S8 Ton That Thuyet Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi City, Vietnam.

Company Banking Information:

  • Personal Account:
    • Bank: MSB (Vietnam Maritime Commercial Joint Stock Bank)
    • Account Number: 9686686669991188949
    • Account Holder: CTY CPTM VA DV FOLK FORM QUOC TE
  • Company Account:
    • Bank: ACB (Asia Commercial Joint Stock Bank)
    • Account Number: 253866666
    • Account Holder: CTY CP THUONG MAI VA DICH VU FOLK FORM QUOC TE

Contact us via online form:

If you have any questions or need support, please leave your information via the form below. We will respond as soon as possible within 24 hours.